Concrete, Glass, and a Dash of Sass: My Journey to Digital Disruption in Construction

Concrete, Glass, and a Dash of Sass: My Journey to Digital Disruption in Construction

Naomi Mabvurira2024-04-17

In construction, resilience isn’t just helpful — it’s essential. Across my early career, two familiar barriers showed up repeatedly: the concrete ceiling (limited opportunity on site) and the glass ceiling (limited visibility at the table). Here’s how both were confronted — and what finally moved projects, teams, and outcomes forward.


Breaking in meant proving capability in unfamiliar environments, establishing trust quickly, and navigating legacy processes. It also meant facing moments of doubt — not just technical, but cultural. The answer wasn’t volume; it was clarity: define deliverables, document decisions, and show consistent progress that others can build on.

Strong delivery practices reduce noise, surface risk early, and create momentum.

Key lessons:

  • Win confidence with visible progress (clear trackers, handover artefacts, and updates).
  • Standardise the boring but critical (document control, RFIs, close-out evidence).
  • Make collaboration easy — not just possible.

Influence follows value. Getting heard required showing how digital construction supports legal, commercial, and delivery outcomes — not tech for tech’s sake. When teams can see risk reducing and cycle time improving, doors open.

Focus areas that helped:

  • Contract clarity → fewer disputes, faster decisions.
  • Digital handover → structured, auditable, complete.
  • Coaching → capability built inside the team, not outside it.

Digital transformation only works when it’s grounded in project reality. The goal: smaller loops, earlier signals, cleaner close-out.

What worked best:

  • Light-weight AI aids for summarising decisions, drafting correspondence, and tracking actions.
  • Structured data from day one so handover isn’t a scramble in week 52.
  • Simple dashboards that show the few things that matter.

  • Progress is a product. Ship small, often, and visibly.
  • Make it easy to do the right thing. Templates, checklists, and workflows beat ‘heroics’.
  • Coach the system. Tools help; habits transform.

If you’re wrestling with delivery bottlenecks or close-out chaos, there’s a better way — practical, digital, and human.

Digital TransformationConstructionLeadership