Critical Final Stages
Handover, defects management, customer care, operational readiness, and project close-out are often under-resourced despite their direct impact on client satisfaction, asset performance, and commercial outcomes.
Delivery • Readiness • Close-Out • Digital
Practical support for construction and infrastructure teams across delivery, handover, defects, operational readiness and digital change.

Our team combines practical construction experience with strong commercial capability and modern digital solutions to help clients improve governance, reduce risk, streamline delivery, and achieve successful project outcomes.
We help make sure projects are delivered, transitioned, and closed out successfully.
Handover, defects management, customer care, operational readiness, and project close-out are often under-resourced despite their direct impact on client satisfaction, asset performance, and commercial outcomes.
New Wave Synergy was established to address this gap, providing support where projects need it most and helping teams maintain project momentum.
Our work strengthens accountability, governance, stakeholder communication, and the processes that help projects transition from construction into operation.
Practical advisory and delivery support across the full project lifecycle, from procurement and construction delivery through to handover, operational transition, and final close-out.

Supporting project teams through procurement, delivery, governance, commercial management, and project controls.

Providing practical commercial support across contracts, procurement, progress claims, variations, and supplier coordination.

Preparing projects, assets, documentation, systems, and stakeholders for successful transition into operation.

Managing defects, customer care, warranties, and DLP obligations through to final completion and close-out.

Implementing systems, reporting tools, dashboards, automation, and practical AI workflows that improve visibility and performance.
Our experience spans major infrastructure, transport, commercial, residential, and government projects throughout Australia and New Zealand.
From multi-billion-dollar government infrastructure projects through to residential and commercial developments, we understand the challenges faced by project teams at every stage of the project lifecycle.
We work as an extension of project teams, providing practical support where it is needed most.
Our team brings experience across infrastructure, transport, commercial, residential, and government sectors.
Project delivery, contract administration, operational readiness, post-completion, and digital transformation.
Supporting stronger governance, reduced risk, improved stakeholder outcomes, and successful project close-out.
Client feedback
“Naomi adapted swiftly to complex project systems, integrated seamlessly into the team, and stepped up when the situation demanded during a critical phase of Sydney Metro.”
Schneider Electric
Need practical delivery, readiness, close-out or digital support? Let’s talk about what your project needs next.
Speak with Our Team